[Estimated Reading Time: 3 minutes]
This guide walks you through the steps to setup or change an anti-phishing code for your XT account on the website. Please note that this feature is currently available only on the XT website and cannot be configured via the mobile app.
What is an anti‑phishing code?
The Anti-Phishing code is a security feature that lets you add an extra layer of security to your XT account. Once you have enabled the anti-phishing code, it will be included in all genuine emails and SMS from XT. This code will allow you to discern genuine communication sent by us and keep you protected against phishing or smishing attempts.
The Anti-Phishing Code is a unique set of letters and numbers you set, that will appear in every legitimate email/SMS you receive from XT. If the displayed code that you set previously is incorrect or missing, it may be a phishing attempt and should be reported immediately to our XT support.
Why should I enable an anti‑phishing code?
Enabling an anti‑phishing code helps you verify whether emails or SMS messages you receive are genuinely from XT. It provides an additional layer of protection by making it easier to identify fake messages that attempt to trick users into sharing login credentials, verification codes, or funds. This feature is particularly helpful during periods of increased scam activity, as it allows you to spot potentially suspicious communications before clicking any links or taking action.
Setting up or changing your anti‑phishing code
1. Log in to your account and go to [Profile], then select [Security Center].
2. Look for [Anti-Phishing Code] and click [Setting].
3. Enter your desired unique code and complete the required security verification.
4. Click [Confirm] to finalize the setup.
5. You have successfully setup/change the anti‑phishing code.
Important Security Tips
- Choose a code that is easy for you to recognize but unique and difficult for others to guess.
- Always check the anti‑phishing code in any email or SMS claiming to be from XT to verify their authenticity.
- If an email or SMS does not display your anti‑phishing code, or shows an incorrect one, do not click any links and contact XT Support immediately.
Frequently Asked Questions (FAQs)
1. What is the purpose of the anti-phishing code?
The anti-phishing code ensures you can verify the authenticity of emails and SMS from XT.
2. Is the anti-phishing code mandatory?
While optional, it is highly recommended for enhanced security.
3. Does enabling an anti‑phishing code guarantee protection from phishing scams?
No. The anti‑phishing code is an additional security measure to help you identify official communications, but it does not prevent all scams. Always remain cautious and follow XT’s security guidelines.
4. Will my anti-phishing code appear in all XT communications?
Once enabled, your anti‑phishing code will appear in official XT email and SMS communications. If the code is missing or incorrect, the message may not be legitimate.
5. What should I do if an email or SMS does not show my anti‑phishing code?
Do not click any links or provide any information. Treat the message as suspicious and contact XT Support immediately for assistance.
6. Can I change or reset my anti‑phishing code?
Yes. You can update or reset your anti‑phishing code at any time from your account’s [Security Center].